Field Support Engineer

Provide on-site support:
A Field Support Engineer must respond to all client queries. This position may require working after hours as well as a presence on-site as required. The professional collaborates with other network professionals in the organization to devise suggestions for expediting maintenance and troubleshooting procedures. They document all relevant departmental and field activities and resolve the complexities.

Network Maintenance:
Support Engineers ensure that client networks operate consistently and efficiently. They confirm consistent up-time of enterprise routers, servers, and networks. They engage in routine maintenance checkup as well. With the advent of cloud-based services, keeping the network up and running has become more important to the enterprise than previous.

Troubleshooting and Debugging:
Engineers confer with customers in initial deployment troubleshooting, as well as in initial debugging of new hardware and software. They must have a good understanding of Ethernet and wireless networks. Engineers should consult all relevant documentation of the client network topology when making troubleshooting decisions.

 

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Networks Resident Engineers

Networks Resident Engineers need to conduct information gathering workshops with clients to understand their existing network infrastructure and technical necessities of new network designs. They also need to know their network implementation, organizational structure, support processes, provide guidance for network design by understanding and developing solutions, and guide in implementation so that it meets design specifications and plan.

Furthermore, they must test new designs, features, and functionality in a pre-production environment. They also implement and verify on the live network and test patches and fixes to operating software in order to confirm proper functionality on the live network.

They resolve issues with equipment and network, open and track TAC (technical assistance center) cases until they fix problems on pre and post-production issues, raise equipment RMAs (Return to Manufacturer Authorizations) to track through troubleshooting, document status reports regularly of design projects, equipment and network problems for clients, arrange technology workshops with clients to communicate about equipment and network problems, provide updates on case status, including causes, issues, and solutions, develop procedures for operating network and equipment, educate clients design, support staff to configure and operate network products, regularly interact with internal engineering and QA Sys Test Teams, and develop ancillary skills in other products in the product portfolio.

 

Read More: https://www.fieldengineer.com/skills/networks-resident-engineers/

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Find Freelance Data Center Technician

A Data center Technician is someone who provides all the necessary support to a business’s data center. It usually happens that the data center had its personnel equipped with facilities to conduct this specific operation in the organization. The professionals work with individual servers or hardware infrastructure, backups and restoration of data within a network. The job role includes tasks such as running cables or improving data center security and other types of maintenance works.

The primary job responsibility of the Data center Technician is to provide the necessary technical support at data centers. The tasks to be performed are system/network installation, configuration, and troubleshooting problems to make sure smooth running of operations. Here are some of the responsibilities that come under their job purview:

  • Must take care of the installation and maintenance of the data center devices and process. These may include servers or some specific software necessary for the organization.
  • Should have a good understanding of all technicalities. It will help the professionals to identify the errors and also monitor occurrences related to data center tasks. They should be able to resolve any error as quickly as possible.
  • Maintain a record to keep track of all the events and logs. It will make work easy when they submit timely reports to the superiors.

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Hire Freelance Data Center Architect

Data Center Architects are knowledgeable about the specific requirements of a company’s entire infrastructure. They take into consideration various needs that the company might have including power, cooling, location, available utilities, and even pricing. Data Center Architects are also responsible for the physical and logistical layout of the resources and equipment within a data center facility. A critical aspect of their professional duties, they specify where and how the server, storage network, racks and other data center resources are physically stored. They are intimately involved in interconnecting the resources/devices and arranging of physical and logical security workflows.

With cloud technology giving rise to Data Center Architects, businesses are in search of skilled on-demand professionals, fieldengineer.com is a platform that provides professionals to showcase the skills that are beneficial to businesses. So, sign up and land a job as a freelance Data Center Architect.

According to Indeed, a Data Center Architect salary is approximately $93,092 per year. An estimated 36 months is required to attain certification.

 

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Cisco Certified Network Associate Job Description

A Cisco Certified Network Associate job roles include expertise in specific fields. CCNA certification focusses on key knowledge areas and skill sets that are part of the assessment. The professionals usually carry out the tasks of a network technician or network administrator. The primary responsibility of the CCNA is to take care of the networking equipment such as routers and switches. The other include:

  • Have good knowledge about different network design and topologies that interact to form a secure IT network.
  • Can describe the working of computer networks and their interactions with networked devices.
  • Must be able to verify, configure and troubleshoot VLAN and inter-switch communications.
  • Should execute IP addressing scheme and IP services to meet specific network requirements.
  • A proper understanding of routing and router operations on Cisco devices will make it easier to resolve issues.
  • Must be prepared with the countermeasures in case of any network security threats.

 

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Find a Storage Engineer

Storage Engineers enable and take the lead for data storage’s engineering process in an organization. They do this by creating strategies planning and implementing solutions for storage and maintenance of data. Engineers must also apply patches, upgrade software, and make sure that data is secured. They are also responsible for monitoring the storage area network (SAN).Finally, engineers devise plans for disaster recovery, besides implementing backup and storing procedures of data.

A Storage Engineer’s job entails being part of a team that designs, configures, develops, integrates, tests, implements, documents, and supports the storage infrastructure ecosystem. The candidate works with different teams to explain requirements and suggest the right storage and backup solutions and procedures.

Engineers also create and maintain documentation of the existing technology and solutions. They take part in capacity planning and tweaking performance for storage and backup environments.

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